Terms of service
XO Luna Babe Boutique - Terms of Service
Last updated: 08/07/25
Welcome to XO Luna Babe Boutique! By shopping with us or using our website, you agree to the following terms and conditions.
Please read them carefully before placing your order.
1. General
XO Luna Babe Boutique is a small business based in the U.S. By purchasing from our website, you agree to be bound by these Terms of Service, our Privacy Policy, Return Policy, and any other posted guidelines or policies.
We reserve the right to update, change, or replace any part of these Terms at any time. It's your responsibility to check this page for changes.
2. Product Availability
We do our best to keep everything in stock and up to date, but availability is not guaranteed.
Items in your cart are not reserved until you complete your purchase. If an item becomes unavailable after your order, we'll contact you right away and issue a full refund.
3. Orders
All orders must be paid in full before shipping.
Once your order is placed, we begin processing it immediately. Because we are a small business, we do not accept cancellations, changes, or refunds once your order is confirmed.
4. Returns + Store Credit
We hope you love everything, babe!
However, if something's not quite right:
- Returns are accepted within 7 days of delivery for store credit only.
- All items must be unworn, unwashed, and with tags still attached.
- Customers are responsible for return shipping costs.
- We are not responsible for lost or stolen return packages-please keep your tracking info.
- Sale and discounted items are final sale and not eligible for return.
5. Shipping
Shipping times vary depending on your location and selected shipping method. Please allow 2-5 business days for order processing before your order ships. Once shipped, you'll receive tracking information via email.
We are not responsible for delays caused by carriers or for lost/damaged packages after they've been marked as delivered.
6.Intellectual Property
All content on this site (including text, photos, logos, graphics, and designs) is owned by XO Luna Babe LLC and may not be copied, reproduced, or used without permission.
7.User Conduct
By using our site, you agree not to:
- Use the site for illegal or unauthorized purposes.
- Disrupt or interfere with the security or functionality of the site.
- Submit false or misleading information.
8. Contact
Questions? We're here to help!
Email: xolunababellc@gmail.com
Instagram + TikTok:
@xolunababeboutique
Thank you for supporting our small business. We’re so excited you’re here.